James called a "BIG NAME" high pressure sales plumbing company at 8 o'clock in the evening to help with a sewer backup problem. Here is James actual letter...
04/19/2012 2:17 PM. I am the P.R. for my moms Estate, and I have been managing her house, my step son and his family lives there, and my mom Estate has no money left. So I get this call yesterday, and my daughter in law, is freaked out, saying the sewer is backed up, and a company came out, ARS rescure rooter, came out and said that we need to act right away and they wanted 5,385.00 to fix it, it is a duplex and the other owner was kinda pressuring me to get it fixed right away, I told him I did not have a great feeling about this, and that the Estate is broke and could not pay such a cost , the probate is almost out.
So I got on line and did a search, I called this company, DISCOUNT SEWER & Drain, and right off the bat, he ask me for a DVD, I said what DVD , Eric the other owner, contacted ARS rescure rooter and ask for a copy of the video, and he said he would sell us a copy for like $230, I told Eric, no way, does not sound right, and I gave Discount Sewer & Drain a call, Larry was very professional, and HONEST!! thank GOD!, cause he came out made a video for us, fixed our problem for less that $199 and left us proof.
My poor kids could not even go # 2 because the other company told them the pipe was broken.
I am the owner of Comprehensive Computer Service been in Aurora since 1993, and God bless this man saved the day for us!!!
Now we do not have to sell the house right away and if you have ever had to deal with Estate issues you know what a hassile it is. All I can say is thank you very much sir! I am a customer for life, and will tell many others about your honest service!!!
The other company told James that his sewer was crushed under the driveway and rotted out under his foundation wall. We didn't find anything like this at all...You can see our sewer scope video here http://www.youtube.com/watch?v=JBLCK5ASyLM